Each line can have a different area code as long as both numbers reside in the same local market.

Call Nextel Sue Van Housen at 630.875.5117 to add Alternate Line Service to an existing phone, or you may add Basic service when you purchase a phone online.

For the i600, i700plus, i1000, i1000plus, i2000 and i2000plus phones:

1. Press the "Menu" key until you see "Line2". (If you are already using Line 2, "Line1" will appear as an option.)
2. Press the option key under "Line2" to select Line 2. Or, press the option key under "Line1" to select Line 1, whichever is applicable.

For i95cl, i90c, i88s, i85s, i80s, i60c, i55sr, i50sx and i30sx phones:

1. Press the "Menu" key.
2. Scroll to Settings.
3. Press the option key under SELECT.
4. Scroll to Phone Setup.
5. Press the option key under SELECT.
6. With the current line highlighted, press the option key under CHANGE.
7. Scroll to the desired line and press the option key under SELECT.

Call Waiting will notify you of a second call regardless of which line is being used.

Yes. Three-Way Calling works the same regardless of the lines used. You can conference two calls on Line 1, two calls on Line 2 or a call on Line 1 with a call on Line 2.

Your phone will display which line is receiving the call (for example, "Incoming Call On Line 1"). You can also set different ring tones for each line.

This section, located under "Detail of Access and Usage by User," contains adjustments and charges associated with a user, including:

• Adjustments to new charges, including credits and discounts
• Recurring monthly access charges for services, such as Telecommunications Services, Nextel Direct Connect, Messaging, and Wireless Web Services
• One-time charges, such as early termination charges
• Depending on the rate plan selected, a service fee may be charged

Your invoice gives you different views of usage charges for each service -- Telecommunications Services, Nextel Direct Connect, Messaging and Wireless Web. Depending on the level of detail you want, check out these sections:

• Your Monthly Account Summary: Shows each service's total usage charge for your account
• Your Nextel Account Summary: Shows each service's usage charge for all users on your account
• Detail of Access and Usage by User: Shows each service's usage charge for an individual user on your account

To see adjustments to new charges -- including credits and discounts -- associated with a user, go to the "Detail of Access and Usage by User" section.

To see adjustments to new charges -- including credits and discounts -- applied to the master account responsible for payment remittance, go to the "Additional Account Information" section.

All adjustments to the previous balance are listed on the master account invoice, which is the invoice you use for payment remittance. To view the adjustments -- including credits to your previous balance -- go to the "Additional Account Information" section under "Adjustments to Previous Balance."

Taxes, fees and assessments associated with each phone are presented in the "Detail of Access and Usage by User" section. The taxes, fees and assessments associated with the account are presented in the "Additional Account Information" section.

This section includes federal, state and local government charges that are imposed on or measured by the sale of telecommunications services. It also includes state and local charges that are imposed as a flat fee for each phone, cost-recovery charges that Nextel passes through to customers in effort to recover its costs associated with complying with Government mandated programs and services, federal and state universal service, and telecommunications relay service assessments which are imposed on Nextel and passed through to our customers. See Other Fees and Charges for more information.

For phones that have used airtime minutes, charges are summarized within the "Detail of Access and Usage by User" section. Minutes and charges for all phones are then summarized for the entire account in the "Rate Plan Airtime Usage Summary" grid.

These are charges associated with the account level only.

Alternate Line Service. This service provides you with an additional phone number for your phone so that you may separate charges for business and personal calls.

A list of users' plans can be found in the "Your Rate Plan" section under "Detail of Access and Usage by User."

For customers on shared usage plans, shared usage adjustments represent the benefit you receive when minutes, text messages or kilobytes are available and applied to your account.

The shared usage adjustment details for each user appear in the "Detail of Access and Usage by User" section under the relevant service section and are also included in "Your Nextel Account Summary" under the relevant service column.

You can also elect to see the shared usage adjustments at the master account level rather than at the user level. In this case, the shared usage adjustments for each service on the account will appear in the "Adjustments to new charges" under the "Additional Account Information" section. The total shared usage adjustments for the account will be presented in "Your Nextel Account Summary" within the "Adjustments for new charges" line under the "Account Level Charges" section.

No. The "Nextel Direct Connect Summary" section provides a detailed explanation of the charges that appear under "Your Monthly Account Statement."

The multiplier indicates the number of individuals who had participated in a group call

If you have a MyNextel member name and password, you can view details for all your calls online at no additional fee. Go to MyNextel and select Billing Statements

You can also elect to receive your cellular call detail on your printed invoice for $2.50/subscriber/month, not to exceed $10/account/month for cellular service.

If you have a MyNextel member name and password, you can view call detail for Nationwide Direct Connect^SM calls online at no additional fee. Go to MyNextel and select Billing Statements

You can also elect to receive your Nationwide Direct Connect call detail on your printed invoice for $2.50/subscriber/month, not to exceed $10/account/month for Nationwide Direct Connect service.

Yes -- you are not being billed twice. The "Rate Plan Airtime Usage Summary" section provides a further breakdown of the airtime usage by rate plan to assist you in rate plan analysis.

In the state of California, Nextel operates under Nextel of California, Inc. Nextel's California Public Utilities Commission (CPUC) number is U-3066 C.

California Public Utilities Commission at Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102

Toll Free: (800) 649-7570
TDD: (800) 229-6846

www.cpuc.ca.gov

The rules can be found on the California Public Utilities Commission website:
www.cpuc.ca.gov/PUBLISHED/GENERAL_ORDER/40912.htm

Yes, $35.00 for 1 unit and $70.00 for 2 or more.

Yes, $200.00 per unit.

Yes, at no extra cost.

From Phone mode, press the button under "Mail". Scroll to highlight "Net Mail" and press the button under "OK". The Net Mail inbox will open and display your messages. Scroll to the message from Nextel: "Receive Programming". Press the button under "OK".

Ensure that you have enabled security on your phone. Power up your phone for the first time in your home market. Then, enable security on your phone by pressing the "Mode" key until you see the selection "Net Ready". Select "OK" and then "Yes". After ensuring that security is enabled, follow the step above to retrieve your information.

Wait 30 minutes, then retry enabling security.

Select the button under "OK" on your screen. Your changes will still take place.

Please call Nextel Sue Van Housen at 630.875.5117.

Text Messaging is a flexible and convenient toll that allows you to send, receive and reply to text messages with your Nextel phone. With Text Messaging, you can:

• Use your Nextel phone to exchange messages with almost anyone with a messaging-capable phone. Learn More about intercarrier messaging
• Use email to send messages to a Nextel Text Messaging subscriber
• Use nextel.com to send message to a Nextel Text Messaging subscriber

Text Messages can be up to 500 characters long (including letters, punctuation and system generated characters.)

1. Using an email software package that can send messages via the Internet, address the email message to the Nextel customer's 10-digit telephone number followed by "@messaging.nextel.com." Example:7035551234@messaging.nextel.com
2. Fill in the "subject" line (optional)
3. Compose the message
4. Attach replies (optional) to the message by entering a double tilde (~~) with a response. Hit return to enter the next reply. For example: Are you available for the meeting today? ~~No (enter) ~~Yes (enter) ~~Maybe (enter)
5. Send the email in the normal manner

If you are a Text messaging subscriber you may store up to nine"Saved Messages" and 9 "Saved Replies" online. These saved messages can be easily accessed and sent from your phone. When initiating a message, select "My Messages" and choose from the list of default messages available. When replying to a message, select "My Replies" and choose from the list of default replies available. You may also customize "My Messages" or My Replies" from your phone from nextel.com.

Yes, the Nextel messaging address (your Nextel phone number@messaging.nextel.com, for example 70355512345@messaging.nextel.com) is just like an email address. Many email systems allow you to forward a copy of all incoming mail to another address and also keep a copy locally on your email server. Depending on your email software, this may be referred to as Auto Forward or Rules. If you have any questions, you should contact your email administrator to find out if you can forward your PC email to your Nextel email address.

When you enable "Message Confirmation" on your phone, you will be notified when a Nextel recipient has read a message you initiated from your phone. Access Message Confirmation from the Preferences menu in Text Messaging on your phone.

Message Status will display the date and time that the Nextel recipient read your message. If the Nextel customer has responded to your message, it will also provide the reply. Message status is only available for messages sent from the Nextel web site. This feature is not available when you send a message using email. There are three ways that you can receive a delivery status on a message sent using Nextel Messaging:

1. After you send a message from nextel.com, click "Check Status". The message status is displayed along with any replies received. If you send a group message, you can see the message delivery status for each individual recipient.
2. Use the claim number to check the status at a later time. Write down the claim number of the message from nextel.com. You can return later to check the message delivery status by entering the claim number and the recipient's Nextel phone number. For group messages, each recipient will have an individual claim number.
3. Have the message delivery status sent to an email address or directly to your Nextel phone. When initially creating the message, enter the preferred destination (your Nextel phone number or your email address) in the "Send Reply To" section. The message status will be delivered automatically to the address provided.

Nextel will try to send your message for up to seven days. If the recipient's phone turned back on or returns to coverage within seven days, your message will be delivered to the phone.

If after seven days your message was unable to be delivered, it will be deleted.

Message delivery status can be checked for up to 5 days after you send a message.